double-loop learning
The story is that we need not only an optimization loop such as PDCA cycle, but also a loop to question whether the goal of the optimization itself is correct. Double-loop learning means abandoning existing frameworks and incorporating new frameworks of thought and action.
A concept proposed by American organizational psychologists Chris Argillis and Donald Schoen in 1978 in their book "organizational learning. It is difficult for an organization to survive and adapt to its environment with only single-loop learning.
The stereotype in the past success story is unlearned by itself, new knowledge and frameworks are learned from the outside in a double-loop learning process, and these are then iterated and reinforced through single-loop learning again. It is said that only organizations that can continue this cycle repeatedly can maintain their competitive edge. ---
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